Refund policy

Refunds:
    •    Refunds are only available within 24 hours of purchase.
    •    To request a refund, please contact our support team at thecruellaclothing@gmail.com with your order number and proof of purchase.
    •    Approved refunds will be issued to the original form of payment used at checkout (credit/debit card, PayPal, etc.).
    •    Please allow 3–10 business days for the refund to appear in your account, depending on your payment provider.

Returns & Exchanges:
    •    Due to the nature of our products and limited quantities, we do not accept returns or exchanges once an order has been shipped.
    •    All sales are considered final after the 24-hour refund window has passed.
    •    Please ensure that you review your order carefully before completing your purchase.

Defective or Incorrect Items:
    •    If you receive a defective or incorrect item, please contact us within 7 days of delivery at thecruellaclothing@gmail.com with photos and a brief description of the issue.
    •    We will gladly work with you to resolve the matter promptly.

Customer satisfaction is a top priority. We appreciate your understanding and support as we continue to grow our brand with integrity and care.